Shipping policy
Shipping Policy
This Shipping Policy applies to orders from the United States and Worldwide. This policy is designed to ensure that you are fully informed about our shipping practices. By placing an order at this store, you agree to the guidelines outlined below.
FREE Domestic United States Shipping Policy:
- Shipping Method: Free two-day shipping is available for all orders shipped within the United States.
- Transit Time: Orders shipped within the United States typically have a transit time of 2-3 business days.
- Delivery Time: Orders shipped within the United States have an estimated delivery time of 3-5 business days.
- Carrier: We use USPS as our carrier company.
Paid Worldwide Expedited Shipping:
- Standart Delivery Time 7-21 days: $39.99 per shipment.
- Expedited Delivery Time 3-5 days: $69.99 per shipment.
- Ships From USA
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@oliviaone.com or Call Us at +1 502-514-9456.
TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you. Track your order by simply clicking the track your order button on our website using the tracking page, or view the tracking link in the email.
Parcels Damaged In Transit
If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps.
Contact:
Support: Saturday - Friday: 9:00 AM - 5:00 PM
Email: support@oliviaone.com
Phone: +1 502-514-9456
Business Address: 800 SE 4th Ave, Suite 705, Hallandale Beach, FL 33009, United States
Thank you for choosing Olivia.
