Warranty Information.

1. Limited Warranty: Olivia is committed to delivering high-quality products, and we stand behind the performance and reliability of our Wearable Breast Pump. Our limited warranty provides coverage against defects in materials and workmanship.

2. Warranty Duration: The warranty period for the Olivia Wearable Breast Pump is 30 days. This period starts from the date of purchase, as indicated on your purchase receipt or order confirmation.

3. What is Covered: During the warranty period, Olivia will repair or replace, at our discretion, any defective parts or components of the Wearable Breast Pump. This coverage includes issues related to materials, workmanship, or manufacturing defects.

4. How to Obtain Warranty Service: If you believe your Olivia Wearable Breast Pump is covered by the warranty, please follow these steps:

  • Contact our customer support team at support@oliviaone.com.
  • Provide your order number, a detailed description of the issue, and any relevant photographs.
  • Follow any instructions provided by our customer support team for further assessment or return.

5. What is Not Covered: The warranty does not cover damage resulting from:

  • Accidents, misuse, or neglect.
  • Unauthorized repairs or modifications.
  • Failure to follow the product instructions and guidelines.
  • Normal wear and tear.

6. Proof of Purchase: To be eligible for warranty service, you must provide proof of purchase, such as an order confirmation, purchase receipt, or invoice.

7. Shipping Costs: Customers are responsible for the cost of shipping the product to Olivia for warranty service. Olivia will cover the return shipping costs for repaired or replaced items within the warranty period.

8. Non-Transferable: This warranty is non-transferable and applies only to the original purchaser of the Olivia Wearable Breast Pump.

9. Modification or Termination: Olivia reserves the right to modify or terminate the warranty at any time. Any modifications will be effective for products purchased after the date of the modification.

10. Contact Information: For inquiries regarding warranty service, please contact our customer support team at support@oliviaone.com.

Thank you for choosing Olivia. We are dedicated to providing you with a reliable and enjoyable breastfeeding experience.